The Sacramento State Information Resource Technology department will temporarily shut down access to MySacState on Oct. 27 for a period of one to two weeks. Students and faculty will not have access to official or unofficial transcripts, degree audit summaries, online class schedules or their personal information.

The student center will go down at 5 p.m. on Oct. 27. Students will be notified via email two days before the scheduled shutdown and another email when the student center comes back online. The exact time the student center will come back online depends on tests conducted by IRT after the upgrade.

The shutdown’s purpose is to perform necessary upgrades to the system. The current version of PeopleSoft is being upgraded to PeopleSoft 9.0. The upgrade is necessary because Oracle, the software’s vendor, will no longer provide technical support and updates for the current version.

Sac State spokeswoman Kim Nava said there will be minimal change to how the system looks and feels.

One of the updates will be to the student center link; when the link is clicked, a new window or tab will pop open, which will allow students to access other MySacState features while viewing their student center.

Nava also said there was a limited number time slots of which to perform the upgrade. IRT had to find a time slot that meant relatively low traffic for the student center, ruling out winter break – a time that students are often finding classes for the spring. She said the selected slot will cause the least amount of issues for students.

The main issue with the selected time slot is it will interfere with counseling and advising sessions. If a student has a counseling session scheduled during the shutdown period, the IRT service desk recommends students print out unofficial transcripts prior to their appointments.

Besides conflicts with counseling and advising appointments, the shutdown should not interfere with add/drop dates.

The last day to drop classes was the university census date of Sept. 26, which was well before the scheduled shutdown of the student center.

Other changes include the viewing of personal information such as contact information and Sac State ID numbers. The number will no longer be available via the personal information section of the student services tab, but rather through the student center. More options in the student center related to degree progress will also be available.

Senior communication studies major Kourtney da Lomba said she rarely uses her student center and does not believe the shutdown will affect her studies.

“I use the student center quite frequently. I anticipate that it will cause some problems because I do check it so often,” said Katie Williams, sophomore biology and psychology double major.

Junior transfer student Lacey Davis said she was not aware of the pending shutdown, and credited her unawareness to this being her first semester at Sac State; she is still not completely familiar with the system.

“I don’t really use the student center that often,” Davis said. “I usually just use SacCT.”

The IRT service desk recommends that students who have any needs related to the student center during the shutdown time to print out their class schedules and transcripts prior to its maintenance.

Official transcript orders for pick-up or mailout that are needed must be ordered before the shutdown date in order to receive them.

Students need to order regular transcripts by Tuesday, or Oct. 24 if ordering rush transcripts. Regular transcript processing will resume the week of Nov. 7.

More information about the upgrade can be found on the IRT website at www.csus.edu/irt/ServiceDesk/Support/cmsupgrade/student.html.

 

During the outage you will not have access to…

– Unofficial or official transcripts. 

– Online (printable) course schedules.

– Personal student record information.

Sac State recommends that you…

– Print your unofficial transcripts prior to Oct. 27.

— Print your class schedule online prior to Oct. 27. 

Matt Aguirre can be reached at [email protected]