OneCard office to relocate to Lassen Hall this winter
October 25, 2010
The OneCard office, located in Brighton Hall Annex, will relocate this winter break to Lassen Hall and share office space with the Student Financial Services Center.
Gina Curry, university bursar and director of the Student Financial Services Center, said the relocation would offer a one-stop shop where students can pay their university fees and take care of OneCard-related business, such as buying and replacing their campus cards, taking photos and changing names and status.
“You’ll be able to put money on your OneCard, buy your OneCard,” Curry said. “You’d be able to do all that and at the same time take care of any fees &- there’s not two locations.”
Curry said it is common among college campuses, including California State University campuses, to handle campus card fees and student fees in one office. She said the OneCard office is hoping to complete its relocation within the first week of January.
Once the office has been relocated, staff will not have to close the OneCard office if someone is on vacation or calls in sick until they find someone to fill in.
“That won’t happen any longer because we have enough staff to be able to keep the operation running,” Curry said.
Curry said the cashier’s office has room for a new OneCard center, and it seems to make more sense to take care of OneCard needs and financial needs in the same place.
There are also security issues with the current location, Curry said.
“Typically when there’s cash handling – we like to have a building that has more distance between customers,” Curry said. “There’s always a risk whenever there’s an easy flight off campus, with anything that handles cash, so you want to be careful with staff and security.”
David Proschold, OneCard system administrator, said moving the OneCard office to Lassen Hall will have positive and negative effects.
“It would be good to have the OneCard office serve as more of a “one-stop shop,'” he said. “This location is outstanding, but we are kind of isolated here.”
However, staff will have to assist students from behind glass barriers. This is in comparison with the office’s current location, where students can walk in and the office clerks are right there, able to talk to students and explain things easier, Proschold said.
“It’s bad for the students. But it’s something that has to be done,” Proschold said.
The OneCard office originally planned to move in the middle of fall, but Curry said they were not expecting to have spring orientation this year due to the uncertainty with the budget.
Now that Sac State is expecting to admit about 3,000 students for the spring semester, the orientation will begin sometime next month, which would have interfered with the OneCard office’s transition.
Curry said they did not want to be in the middle of transferring buildings while also preparing for spring orientation.
“So we hope that when we start fresh in spring, we’re all here (in Lassen Hall),” Curry said.
Because the relocation is still in its planning stages, the official announcement has not been made yet. But when they are ready to start moving from Brighton Hall, notification e-mails will be sent to students via MySacState messaging, Curry said.
Curry said this move would greatly benefit the students by giving them the comfort of being indoors to handle their OneCard businesses, whereas in the Brighton Hall location, long lines could cause students to have to wait in the rain, cold or intense heat.
Cayla Gales can be reached at [email protected].